Returns can be made within 30 days of receiving your order.
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CellularShack.ca
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Restocking Fees / Return Eligibility
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Category
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Return Period
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Un-opened
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Opened/Unused
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Opened/Used
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Car Electronics, Home Theatre Audio, Portable Audio, Camera & Camcorder Accessories, Cell Phones, Smartphones & Wireless Devices, Cell Phone Accessories, Computer Accessories, Computers (Laptops & Desktops), Monitors, Tablets, iPads & eReaders, Luggage & Bags, Home Phones & Office Communication, Smart Audio & Video, Home Theatre Accessories, Gaming Accessories, Smartwatches, Activity & Fitness Trackers, Tracking Devices, Virtual Reality Accessories
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30 Days
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10%
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20%
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30%
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Headphones and Earphones (all types), Blank Media (Digital Memory, Hard Drives, etc.), Portable Storage Media & Hardware and CDs
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30 Days
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0%
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Not Returnable
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Not Returnable
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All returned products must include original packaging.
Return shipping costs will be paid by the buyer.
TO REQUEST A RETURN
Please contact the seller directly and provide the following information:
- Order Number & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
